Managing Merchant Profiles

The Merchant page lists merchant organizations appointed under the distributor's resellers. In this guide, merchant means the taxpayer or business using AECloud; it does not mean the merchant's buyer. Distributor access is limited to permitted profile administration and does not include merchant transaction records.

Find a merchant

Use the available controls to filter by:

• Reseller
• Business type
• City
• Status
• Search text

Use Order By to change the result order. Select Reset to clear the filters.

View a merchant profile

Select a merchant from the results to open its information screen. Use this screen to review the merchant's company and contact profile and identify the responsible reseller.

Edit a merchant profile

1. Open the merchant profile.
2. Select Edit Merchant.
3. Update only the permitted company and contact information.
4. Select Apply Changes.

Refer subscription, LHDN configuration, outlet, or transaction requests to the responsible party.

Protect merchant information

Merchant profiles can contain contact information, addresses, tax identifiers, and business-registration details. Access and use this information only for the authorized administrative task. Do not copy it into documentation or share it with unauthorized parties.