Reviewing Receipt Details
After selecting LET'S GO, the Receipt Details step displays the sales information supplied by the merchant.
Receipt header
The receipt header can show:
- sale code;
- company name;
- outlet name;
- terminal name;
- sale date and time; and
- upload date and time.
Use the sale code, company, outlet, and sale date to verify that the correct receipt has been opened.
Item details
The item list can show the following for each line:
- line number;
- category;
- item code;
- description;
- quantity;
- unit price; and
- subtotal.
Compare the descriptions, quantities, prices, and subtotals with the receipt. The customer workflow does not provide controls for editing these sales values.
Continue or cancel
- Select Next when the receipt is correct. The Customer Details step opens.
- Select Cancel to stop and leave the temporary session.
If the receipt is incorrect, do not enter substitute values in the customer fields to compensate for the mismatch. Cancel the request and contact the merchant with the sale code and a description of the discrepancy.